Security Operations Centre Specialist II

<div class="content-intro"><p><strong>Our Global Structure</strong></p> <p><br>Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we’re unlocking new possibilities as one global team.</p></div><p><strong>About the team</strong></p> <p>Join us in our mission to transform the way people shop and eat, where impact, innovation, and growth drive everything we do. Our Information Security team enables innovation at speed—securely. As digital guardians of DoorDash, Deliveroo, and Wolt, we safeguard our systems and the data of our employees, customers, riders, and partners. We defend against emerging cyber threats and embed security into every facet of the business. From building resilient defenses and responding to incidents to empowering teams with security knowledge, we are trusted partners protecting these global brands from the inside out.</p> <p><strong>About the role</strong></p> <p>The Security Operations Centre Specialist offers a unique opportunity to shape our global Security Operations strategy across a global footprint of DoorDash, Deliveroo, and Wolt. This role provides the platform to optimize our technology and AI investments while pioneering new methods to protect our data, people, and partners. As we expand, your specialist capabilities will be essential to our continued success.</p> <p><strong>What you'll be doing</strong></p> <ul> <li> <p>Work in a 24/7 Global Security Operations Center, including scheduled night, weekend, and on-call shifts to support high and critical issues.</p> </li> <li> <p>Act as the first line of defense by triaging and investigating real-time alerts involving phishing, malware, network attacks, and privacy incidents within defined SLAs.</p> </li> <li> <p>Serve as the primary point of contact for medium-to-high severity alerts, providing tactical direction and escalating as required.</p> </li> <li> <p>Contribute to security playbooks and assist in developing AI-driven runbooks for automated alert triage.</p> </li> <li> <p>Support wider security incident investigations involving Threat Intelligence and Incident Response & Digital Forensics stakeholders.</p> </li> <li> <p>Assist in developing SOAR (Security Orchestration, Automation, and Response) workflows to streamline incident handling.</p> </li> <li> <p>Collaborate with the team to develop and help deliver cybersecurity awareness programs for employees, emphasising incident reporting and best practices.</p> </li> </ul> <p><strong>Requirements</strong></p> <ul> <li> <p>4–6 years of experience in a SOC environment, successfully resolving high-priority security alerts by identifying the root cause.</p> </li> <li> <p>Supporting the optimization of detection logic as a technical lead.</p> </li> <li> <p>Demonstrable hands-on experience as part of a Security Operations Centre, using monitoring platforms and triaging real-time alerts.</p> </li> <li> <p>Hands-on experience with AWS security config, SOAR, GSO, EDR/XDR, Splunk and SQL queries.</p> </li> <li> <p>Proven knowledge of optimal cloud security configurations, particularly across AWS</p> </li> <li> <p>Exceptional collaborative team player and a knowledge-sharing mindset.</p> </li> <li> <p>Familiarity of security compliance standards, e.g. ISO27001, NIS2, GDPR and PCI-DSS</p> </li> <li> <p>Lead low and medium security Incidents.</p> </li> <li> <p>Support incidents and initiatives led by Sr. Specialists and also help mentor and train more Security Analysts</p> </li> </ul> <p>Coordinate with the US, UK and EU central security teams as required.</p> <p><strong>Why Deliveroo</strong></p> <p>Our mission is to transform the way you shop and eat, bringing the neighbourhood to your door by connecting consumers, restaurants, shops and riders. We are transforming the way the world eats and shops by making access to food and products more convenient and enjoyable. We give people the opportunity to buy what they want, as they want it, when and where they want it.</p> <p>We are a technology-driven company at the forefront of the most rapidly expanding industry in the world. We are still a small team, making a very large impact, looking to answer some of the most interesting questions out there. We move fast, value autonomy and ownership, and we are always looking for new ideas.</p> <p><strong>Workplace & Benefits</strong></p> <p>At Deliveroo we know that people are the heart of the business and we prioritise their welfare. Benefits differ by country, but we offer many benefits in areas including healthcare, well-being, parental leave, pensions, and generous annual leave allowances, including time off to support a charitable cause of your choice. Benefits are country-specific, please ask your recruiter for more information.</p><div class="content-conclusion"><p><strong>Diversity, Equity and Inclusion</strong><br><br>At Deliveroo, we know that a great workplace reflects the world around us and that true diversity and inclusion make us stronger, more creative, and better at what we do. We’re committed to fostering an environment where everyone can do their best work and feel they belong.</p> <p>We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief.</p> <p>If you have a disability or long-term health condition and need support to apply for one of our roles, or require any reasonable adjustments during the recruitment process, you’ll have the opportunity to let us know once you’ve submitted your application. We’ll share details on how to request support so we can ensure you have a fair and equitable experience.</p> <p>If you’re excited about making a real impact in a fast-moving marketplace and growing your career alongside ambitious, supportive teams, we’d love to hear from you!</p> <p><em data-renderer-mark="true"><br>Beware of recruitment scams: DASH Brands will never ask you to pay money or share sensitive financial information during hiring — learn more about DASH Brands' legitimate recruiting process at</em> <a class="_ymio1r31 _ypr0glyw _zcxs1o36 _mizu194a _1ah3dkaa _ra3xnqa1 _128mdkaa _1cvmnqa1 _4davt94y _4bfu18uv _1hms8stv _ajmmnqa1 _vchhusvi _kqswh2mm _2rkolb4i _ect4ttxp _syaz13af _1a3b18uv _4fpr8stv _5goinqa1 _f8pj13af _9oik18uv _1bnxglyw _jf4cnqa1 _30l313af _1nrm18uv _c2waglyw _1iohnqa1 _9h8h12zz _10531ra0 _1ien1ra0 _n0fx1ra0 _1vhv17z1" href="http://careersatdoordash.com/recruitment-scam-awareness" data-renderer-mark="true" data-is-router-link="false" data-testid="link-with-safety"><em data-renderer-mark="true">careersatdoordash.com/recruitment-scam-awareness</em></a><em data-renderer-mark="true">.</em></p></div>