Facilities Manager

Responsibilities: Multi-Site Facilities & Portfolio Management: Oversee multiple office locations, making sure standards, service levels and costs are consistent across all sites. Ensure each office is well maintained and running smoothly, balancing local needs with overall company standards. Vendor, Contract & Service Management: Oversee and manage service providers and contracts across multiple sites, covering both hard and soft FM services. Act as the primary point of contact for the Café Vendor and Landlord on all facilities-related matters. Keep on top of contractor performance and service delivery across several sites and projects at the same time. Build and maintain a strong, reliable vendor network to support consistent, high-quality service across all locations. Service Delivery & Operations (Hard & Soft FM): Oversee hard and soft FM services across all offices, working with approved and trusted providers to keep service levels consistent and deliver good value. Coordinate teams and vendors across locations, including cleaning, maintenance, security and grounds services where applicable, to ensure everything runs smoothly. Workplace Projects & Change Management: Support office moves, new site openings, closures and fit-outs across your locations. Plan and deliver facilities and real estate projects across multiple sites, making sure they stay aligned with budgets, timelines and business priorities. Security, Access & Workplace Systems: Oversee security, access control and workplace systems across offices, ensuring local requirements are met while keeping a consistent global approach. Health, Safety, Compliance & Risk: Make sure all offices meet H&S legal requirements, adapting to local regulations while maintaining overall standards. Coordinate regular site inspections and audits to ensure buildings are safe, compliant and running effectively. Stakeholder & Leadership Engagement: Act as a trusted point of contact for Country Heads and senior leaders on workplace, real estate and facilities matters across your regions. Work closely with Finance, Legal, People and local leadership teams to support business growth and operational needs. Front of House & Visitor Experience: Provide coverage where possible for all visitors, creating a friendly and welcoming first impression. Greet visitors on arrival, register them with building management, arrange access cards where needed and guide them to the right meeting rooms or teams. Keep the reception area clean, organised and presentable throughout the day so it always feels welcoming. Travel and Hotel Bookings: Work with reception teams across other offices to support business travel, including helping with flight and hotel bookings. Flexibility & General Duties: Be flexible and help out with additional tasks as needed to support the business. Step in to support other teams or take on related duties when required. Requirements: Proven experience managing facilities across multiple countries or regions. Full FM lifecycle experience across hard and soft services, with solid technical knowledge. A track record of delivering office fit-outs end to end, including projects outside your home location. Strong vendor and contract management across multiple sites. Experience managing FM budgets, forecasts and site licences. Knowledge of H&S compliance across different jurisdictions and labour laws, ideally including well-regulated markets such as Australia, the UK or the UAE. Confident influencing senior stakeholders, including executive committee members. Able to handle incidents and crises remotely across regional offices. Experience leading or supporting teams based in other locations. Fluent English. What you will get in return: Competitive Salary: We believe great work deserves great pay! Your skills and talents will be rewarded with a salary that makes you feel valued and motivated. Work-Life Harmony: Join a company that genuinely cares about you—because your life outside of work matters just as much as your time on the clock. Annual Performance Bonus: Your hard work doesn’t go unnoticed! Celebrate your achievements with a well-deserved annual bonus tied to your performance. Generous Time Off: Need a breather? Our annual leave policy lets you recharge and enjoy life outside of work without a worry. Employee Referral Program: Love working here? Share the love! Bring your talented friends on board and get rewarded for growing our awesome team. Comprehensive Health & Pension Benefits: From medical insurance to pension plans, we’ve got your back. Plus, location-specific benefits and perks! Workation Wonderland: Live your digital nomad dreams with 30 extra days to work remotely from anywhere in the world (some restrictions apply). Adventure awaits! Volunteer Days: Make a difference! Take two additional paid days each year to support causes you care about and give back to the community